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Your Safety is our Priority

For Your Safety - Covid-19 Secure

Whilst we are temporarily closed the good news is that we are planning to reopen our doors from 17th May 2021 in accordance with the government guidelines.

Currently, we are accepting bookings from the 17th May onwards, however, if you are unable to visit as planned due to national or local Covid-19 restrictions we will be happy to rearrange your existing booking (subject to availability) or organise a refund. For info or questions, email or call 01637 872334 (between 9 am - 4 pm, Mon-Fri). In the meantime, continue to stay safe and look after each other.

The safety of you, our guests, and our team are always our main priority, however never more so than in these times. During the pandemic, we have enhanced our safety measures and we are certified by The National Tourist Organisations of Great Britain and Northern Ireland as complying with Covid-19 Industry Standards in our practices (see our certification here). When we reopen we will operate with the following additional processes in place:
1. All room keys will be sanitised and sealed
2. Temperature checks in reception
3. All rooms sanitised and sealed before check in
4. Table service only in Restaurant, Sixty Bistro & Lounge Bar and seating as per government guidelines
5. Regular High Intensity Cleaning and sanitising in all public areas
6. Remote Check in App
7. Hand sanitiser stations in all public areas
8. Contactless payments ( no cash please ) all pdq machines sanitised after each use. Pre-payment taken where possible.
9. All staff Covid secure trained
10. Relevant signage and measures in place
11. Protective screens where relevant and appropriate
12. Symptoms - We ask that you do not visit if you or anyone in your household has symptoms of coronavirus
13. Staff using PPE where appropriate

If you have any questions, or would like any further information, please do not hesitate to get in touch with a member of our team by emailing or calling 01637 872 334.

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