The safety of you, our guests, and our team are always our main priority, however never more so than in these times. During the pandemic, we have enhanced our safety measures and we are certified by The National Tourist Organisations of Great Britain and Northern Ireland as complying with Covid-19 Industry Standards in our practices (see our certification here).

If you are unable to visit as planned due to national or local Covid-19 restrictions we will be happy to rearrange your existing booking (subject to availability) or organise a refund. For info or questions, email info@pentirehotelnewquay.co.uk or call 01637 872334 (between 9 am - 4 pm, Mon-Fri). We are operating with the following additional processes in place:

 

1. All room keys are sanitised and sealed

 

2. There are temperature checks at reception

 

3. All rooms are sanitised before and after use

 

4. There is table service only in our Restaurant, Sixty Bistro & Lounge Bar and seating as per government guidelines

 

5. Public areas have regular High Intensity Cleaning and sanitising

 

6. We use a remote check in App

 

7. There are hand sanitiser stations in all public areas

 

8. Contactless payments only( no cash please ) all pdq machines sanitised after each use. Pre-payment taken where possible.

 

9. All staff are Covid secure trained

 

10. Relevant signage and measures in place

 

11. Protective screens are used where relevant and appropriate

 

12. Symptoms - We ask that you do not visit if you or anyone in your household has symptoms of coronavirus

 

13. Staff using PPE where appropriate