For Your Safety - Covid-19 Secure
The safety of you, our guests, and our team are always our main priority, however never more so than in these times. To ensure you can visit us safely, we have enhanced our safety measures and will be operating with these additional processes in place.
In addition, for your reassurance we are certified by The National Tourist Organisations of Great Britain and Northern Ireland as complying to Covid-19 Industry Standard in our practices. See our certification here.
In addition, for your reassurance we are certified by The National Tourist Organisations of Great Britain and Northern Ireland as complying to Covid-19 Industry Standard in our practices. See our certification here.
1. All room keys will be sanitised and sealed
2. Temperature checks in reception
3. All rooms sanitised and sealed before check in
4. Table service only in Restaurant, Sixty Bistro & Lounge Bar and seating as per government guidelines
5. Regular High Intensity Cleaning and sanitising in all public areas
6. Remote Check in App
7. Hand sanitiser stations in all public areas
8. Contactless payments ( no cash please ) all pdq machines sanitised after each use. Pre-payment taken where possible.
9. All staff Covid secure trained
10. Relevant signage and measures in place
11. Protective screens where relevant and appropriate
12. Symptoms - We ask that you do not visit if you or anyone in your household has symptoms of coronavirus
13. Staff using PPE where appropriate
If you have any questions, or would like any further information, please do not hesitate to get in touch with a member of our team by emailing info@pentirehotelnewquay.co.uk or calling 01637 872 334
Lockdown Restrictions
What happens if I live in an area that gets placed into a local lockdown?
Sadly, we will be unable to accept new booking reservations for that period from postcode areas that have been placed under a local lockdown and those within 'tier 3' until restrictions are lifted and travel is permitted. For those who already have an existing booking reservation, we promise that we are here to help. We will endeavour to make contact to rearrange your existing travel plans or organise a refund. If local lockdown restrictions affect your booking reservation, please call our friendly team on 01637 872334 or info@pentirehotelnewquay.co.uk
