• We may process your personal data for purposes necessary for the performance
  of our contract with you and to comply with our legal obligations.
• We may process your personal data for the purposes necessary for the performance
  of our contract with our clients. This may include processing your personal data
  where you are an employee, subcontractor, supplier or customer of our client.
• We may process your personal data for the purposes of our own legitimate
  interests provided that those interests do not override any of your own interests,
  rights and freedoms which require the protection of personal data. This includes processing for
  marketing, statistical and management purposes.
• We may process your personal data for certain additional purposes with your consent,
  and in these limited circumstances where your consent is required for the processing
  of your personal data then you have the right to withdraw your consent to processing
  for such specific purposes.

We may use your personal data in order to:

• carry out our obligations arising from any agreements entered into between
  you and us which will most usually be for the provision of our services
• provide you with information related to our services and our events and activities
  that you request from us or which we feel may interest you, provided you have consented
  to be contacted for such purposes
• seek your thoughts and opinions on the services we provide and notify you
  about any changes to our services.
  
• In some circumstances we may anonymise or pseudonymise the personal
  data so that it can no longer be associated with you, in which case we may
  use it without further notice to you.
• If you refuse to provide us with certain information when requested, we
  may not be able to perform the contract we have entered into with you.
• Alternatively, we may be unable to comply with our legal or regulatory obligations.
  We may also process your personal data without your knowledge or
  consent, in accordance with this notice, where we are legally required or permitted to do so.
• 
  7. DATA RETENTION

  We will only retain your personal data for as long as is necessary to fulfil the

  purposes for which it is collected. When assessing what retention period is

  appropriate for your personal data, we take into consideration:

  • the requirements of our business and the services provided

  • any statutory or legal obligations

  • the purposes for which we originally collected the personal data

  • the lawful grounds on which we based our processing

  • the types of personal data we have collected

  • the amount and categories of your personal data and whether the purpose

  of the processing could reasonably be fulfilled by other means
  
  

  8. CHANGE OF PURPOSE

  If we need to use your personal data for another reason, other than for the

  purpose for which we collected it, we will only use your personal data where that

  reason is compatible with the original purpose. Should it be necessary to use

  your personal data for a new purpose, we will notify you and communicate the

  legal basis which allows us to do so before starting any new processing.
  
  

  9. DATA SHARING

  Why might you share my personal data with third parties? We will share your

  personal data with third parties where we are required by law, where it is

  necessary to administer the relationship between us or where we have another

  legitimate interest in doing so. Which third-party service providers process my
  personal data? Third parties include third-party service providers. The following
  activities are carried out by third-party service providers:
  • IT services
  • marketing services
  • banking services
  All of our third-party service providers are required to take commercially
  reasonable and appropriate security measures to protect your personal data. We
  only permit our third-party service providers to process your personal data for
  specified purposes and in accordance with our instructions.
  What about other third parties? We may need to share your personal data with a
  regulator or to otherwise comply with the law.
• 10. TRANSFERRING PERSONAL DATA OUTSIDE THE EUROPEAN

  ECONOMIC AREA (EEA)

  We will not transfer the personal data we collect about you outside the EEA.
  
  

  11. DATA SECURITY

  We have put in place commercially reasonable and appropriate security

  measures to prevent your personal data from being accidentally lost, used or

  accessed in an unauthorised way, altered or disclosed. In addition, we limit

  access to your personal data to those employees, agents, contractors and other

  third parties who have a business need to know. They will only process your

  personal data on our instructions and they are subject to a duty of confidentiality.

  We have put in place procedures to deal with any suspected data security

  breach and will notify you and any applicable regulator of a suspected breach

  where we are legally required to do so.
  
  

  12. RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION

  Your duty to inform us of changes

  It is important that the personal data we hold about you is accurate and current.

  Should your personal information change, please notify us of any changes of

  which we need to be made aware by contacting us, using the contact details

  below.

  Your rights in connection with personal data

  Under certain circumstances, by law you have the right to:

  • Request access to your personal data. This enables you to receive details

  of the personal data we hold about you and to check that we are

  processing it lawfully.

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data. This enables you to ask us to

  delete or remove personal data where there is no good reason for us

  continuing to process it. You also have the right to ask us to delete or

  remove your personal data where you have exercised your right to object

  to processing (see below).

  • Object to processing of your personal data where we are relying on a

  legitimate interest (or those of a third party) and there is something about

  your particular situation which makes you want to object to processing on

  this basis. You also have the right to object where we are processing your

  personal information for direct marketing purposes.

  • Request the restriction of processing of your personal data. This enables

  you to ask us to suspend the processing of personal data about you, for

  example if you want us to establish its accuracy or the reason for

  processing it.

  • Request the transfer of your personal data to you or another data

  controller if the processing is based on consent, carried out by automated

  means and this is technically feasible.
• If you want to exercise any of the above rights, please email our data protection

  point of contact: [email protected]

  You will not have to pay a fee to access your personal data (or to exercise any of

  the other rights). However, we may charge a reasonable fee if your request for

  access is clearly unfounded or excessive. Alternatively, we may refuse to comply

  with the request in such circumstances. We may need to request specific

  information from you to help us confirm your identity and ensure your right to

  access the information (or to exercise any of your other rights). This is another

  appropriate security measure to ensure that personal information is not disclosed

  to any person who has no right to receive it.
  
  

  13. RIGHT TO WITHDRAW CONSENT

  In the limited circumstances where you may have provided your consent to the

  collection, processing and transfer of your personal data for a specific purpose

  (for example, in relation to direct marketing that you have indicated you would

  like to receive from us), you have the right to withdraw your consent for that

  specific processing at any time. To withdraw your consent, please email our data

  protection point of contact: [email protected]

  Once we have received notification that you have withdrawn your consent and

  have responded to your request, we will no longer process your personal

  information (personal data) for the purpose or purposes you originally agreed

  to, unless we have another legitimate basis for doing so in law.
  
  

  14. CHANGES TO THIS NOTICE

  Any changes we may make to our privacy notice in the future will be updated on

  our website: www.pentirehotelnewquay.co.uk

  This Privacy Policy was last updated on 08th October 2025.
  
  

  15. CONTACT US

  If you have any questions regarding this notice or if you would like to speak to us

  about the manner in which we process your personal data, please

  email [email protected]

  You also have the right to make a complaint to the Information Commissioner's

  Office (ICO), the UK supervisory authority for data protection issues, at any time.

  The ICO's contact details are as follows:

  Information Commissioner's Office

  Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF

  Telephone - 0303 123 1113 (local rate) or 01625 545 745

  Website – www.https://ico.org.uk/concerns